Furgler conditions

CHECK-IN AND CHECK-OUT TIMES

The arrival and departure day is always on Ssaturday. Special permit only with a written confirmation.

On the arrival day the rooms will be ready for check-in at the latest 03:30 p.m.
Please park your car nearby the hotel entrance and check-in at the reception desk. Our porter takes care about your luggage and will park your car.

If you arrive earlier you can spend the time until your room is ready for check-in of course in the hotel. You can make use of the playrooms and also our swimming pool area on the arrival day (maybe you pack your swimming clothes in a separate bag). If you arrive in the morning we will do our very best to provide the room as soon as possible for you.

Please leave your room on the departure day by 11:00 a.m. at the latest.

If you will arrive after 06:00 p.m. please inform us via telephone. Thank you!

Our inclusive services start with the dinner on the arriving day and end with the breakfast on the departure day. Please note, that there won't be any price reduction for belated arrival or earlier departure. This is also valid for not consumed meals or services.

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RESERVATION / PAYMENT

After your booking you will receive from us a twofold confirmation.

Please double check the confirmation, complete resp. correct the missing personal details and family members travelling with you and send back to us the completed confirmation sheet. Please highlight if you want to make use of the offered travel cancellation insurance or not.

An advanced payment becomes due within 14 days (free of charges). You can transfer the advanced payment to one of the below mentioned accounts. Please indicate as reason for the transfer the name on which the booking is done.

The advanced payment is € 500,- resp. CHF 700,- per room in winter and
€ 400,- resp. CHF 600,- per room in summer.

Credit cards: VISA , Eurocard/Mastercard - extra charge

EC Cards (MAESTRO): from A and D without Pin; all other countries (I, CH, NL, B) with Pin.

We recommend you to pay the total amount 14 days before the beginning of your holidays to one of our mentioned bank accounts. This transfer is not obligatory! If you want to pay the final bill with MAESTRO please note your limit for foreign countries. Of course you settle your final bill also cash.

Bank details

Raiffeisenbank Serfaus-Fiss
Hotel Furgler GmbH & Co KG
account no. 20.198
bank code 36315

International bank details:
BIC: RZTIAT 22315
IBAN: AT55 3631 5000 0002 0198

Bank accounts in Switzerland
(Suisse Post accounts)

suisse post account in CHF:
Hotel Furgler GmbH & Co KG
account no. 90 - 741692 - 2
BIC: POFICHBEXXX
IBAN: CH64 0900 0000 9074 16 92 2

suisse post account in EUR:
Hotel Furgler GmbH & Co KG
account no. 91 - 36879 - 9
BIC: POFICHBEXXX
IBAN: CH17 0900 0000 9103 6879 9

ESPECIALLY FOR OUR GUESTS FROM SWITZERLAND
Our guests from Switzerland can do a national bank transfer to one of our mentioned accounts at the Swiss Post.
The advanced payment has to be free of charges fpr Familienhotel Furgler also for cash payments on our accounts in Switzerland. Fpr payments on our accounts in Switzerland the current exchange rate of our bank is valid. Please note, that für international bank transfers (SEPA) from Switzerland to our account in Austria an extra fee of € 5,- will be charged.

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More security

We offer the possibility to effect a travel cancellation insurance.

The insurance will cover the following cases of cancellation:
- inability to travel because of illness of one of the insured persons
- accident or illness of one of the insured travelling persons
(husband/wife, life partner, children, parents-in-law)
- death of one insured person or death of one family member in the nearest family circle

Covered by the tracel cancellation insurance is belated arrival, cancellation or abortion of your holidays. We charge € 3,- per adult and day and € 1,50 per child and day separate.

After effecting the travel cancellation insurance a refunding of the cancellation charge fee is not possible. The travel cancellation insurance can only be effected for all travelling family members - it is not possible to take someone out of the insurance.

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Cancellation

What to do in case of loss?

Please inform immediately Familienhotel Furgler if you are not able to take your holidays. Only written cancellation notices will be accepted. For our insurance we need a doctor's certificate inclusive diagnosis, which confirms that you are not able to spend your holidays in our hotel.

In case of a cancellation which is covered by the insurance, we will send you back your advanced payment less insurance costs and less cancellation handling fee (€ 40,-). Therefore we need your bank details.

In case of cancellation without conclusion of our offered travel cancellation insurance or due to reasons which are not covered by the travel cancellation insurance following costs become due
- till 1 month before the agreed arrival day 40 % of the booked total arrangement-price
- till 1 week before the agreed arrival day 70 % of the booked total arrangement-price
- within the last week before the agreed arrival day 90 % of the booked total arrangement-price

A cancellation till 3 months before the agreed arrival day by one-way declaration of one of the contractual partners is possible without any cancellation fee. In this case only the costs of the effected travel cancellation insuranve and the cancellation handling fee become due. The conditions official Austrian hotel contract are valid!

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